This privacy policy sets out how our website www.aphroditesfood.com served by Aphrodite’s Food Ltd governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of you and us, the website owners. Furthermore the way we process, store and protect user data and information will also be detailed within this policy.

We take a proactive approach to your privacy and ensure the necessary steps are taken to protect your privacy throughout your visiting experience. We comply with all UK national laws and requirements for user privacy.

1. Why we use cookies

We use cookies to better your experience while visiting our website. Cookies are small files saved to your computers hard drive that track, save and store information about your interactions and usage of our website. This allows us, through our server to provide you with a tailored experience (within our website).

If you wish to deny the use and saving of cookies from our website on to your computers hard drive you should take the necessary steps within your web browsers security settings to block all cookies from our website and its external serving vendors.

We use tracking software to monitor all of our visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of our website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information. www.google.com/privacy.

Other cookies may be stored to your computers hard drive by external vendors when our website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

2. Our contact & communication

By using our website you do so at your own discretion and provide any such personal details requested at your own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process, but we advise you using such form to email processes that you do so at your own risk.

We use any information submitted to provide you with further information about our products and services we offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to our email newsletter, but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you, the consumer, have previously purchased from, or enquired about purchasing from Aphrodite’s a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to support@aphroditesfood.com.

3. Our Email Newsletter

We offer an email newsletter, used to inform subscribers about products and services supplied by us. You can subscribe through an online automated process should you wish to do so (but do so) at your own discretion. Some subscriptions may be manually processed through prior written agreement with the customer.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies or people outside of our company.

We DO NOT store any credit card details.

Email marketing campaigns published by us may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the subscriber with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

4. Links to other websites of interest

Although we look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout our website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. You should therefore note by clicking on external links you do so at your own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

5. Links to Social Media

Communication, engagement and actions taken through external social media platforms that we participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Please be advised to use social media platforms wisely and communicate and engage upon them with due care and caution in regard to your own privacy and personal details. We will never ask for personal or sensitive information through social media platforms and encourage our customers wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

We may use social sharing buttons, which help share web content directly from web pages to the social media platform in question. You are advised before using such social sharing buttons that you do so at your own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Despite our best efforts to ensure only genuine URL’s are published many social media platforms are prone to spam and hacking and therefore we cannot be held liable for any damages or implications caused by visiting any shortened links.

6. Security

We are fully committed to ensuring that your information is safe and secure. In order to prevent unauthorized access and disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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